Acquisition Performance Audit

Find where acquisition dollars are working—and what should change next.

The White Hills Acquisition Performance Audit is a focused assessment of media, attribution, customer economics and funnel performance designed to produce an actionable 90-day optimization roadmap.

Four-Phase Engagement

Phase 01: Measurement and data audit

The engagement starts by mapping the data that currently exists and identifying which conclusions can be measured with high confidence, which require modeling or testing, and where important measurement gaps remain.

Media schedules, invoices and delivery data
Analytics and website response data
CRM, order or lead data
Call tracking and promo-code data
Current attribution and agency reporting

Phase 02: Acquisition economics

White Hills establishes the economic baseline for customer acquisition so every recommendation can be evaluated against the same business outcomes.

Spend and response
New customers and CAC
CPA and conversion rate
Revenue and ROAS
AOV and contribution margin
Payback period
Repeat purchase and LTV

Phase 03: Media and funnel analysis

The audit separates media problems from funnel problems. Strong media can look inefficient when landing pages, offers, sales processes or checkout conversion are weak. Conversely, a strong funnel cannot rescue media that is consistently attracting low-value customers.

Phase 04: 90-day optimization roadmap

The final deliverable prioritizes a manageable number of decisions rather than overwhelming the organization with observations. Recommendations are organized around what to keep, increase, test, reduce and eliminate.

Deliverables

What the client receives

Executive acquisition scorecard
Media-performance analysis
Funnel diagnostic
Attribution and measurement assessment
Testing roadmap
Budget-allocation recommendations
90-day action plan
Executive readout